Food & hospitality
Connected operations for food producers, restaurants and hospitality groups.
From supplier orders and stock to bookings, events and multi-site reporting, we help food and hospitality businesses control costs and deliver a consistent guest experience.
- Zoho Premium Partner
- Odoo Partner
- UK-based team
- Fixed milestones
and email
One platform
One database- Recipe costing and traceability
- Stock and orders across every site
- Group-wide reporting in one place
The challenge
Tight margins leave no room for guesswork.
Rising food, energy and labour costs mean every percentage point matters. These are the issues we see most.
Food cost variance is often the fastest win once stock and sales are connected.
Rising food and labour costs
Without live cost data, menu prices and margins drift out of line.
Stock and waste
Manual stock counts and ordering lead to over-ordering, waste and last-minute shortages.
Supplier chaos
Orders, deliveries and invoices are handled by phone and email with little visibility.
Events and bookings in silos
Enquiries, deposits and event details live in inboxes and spreadsheets.
Food safety and traceability
Batch, allergen and temperature records are paper-based and hard to audit.
No multi-site visibility
Each site reports differently, so group performance is compiled by hand.
How we help
From supplier to plate, in one system.
We tailor Zoho or Odoo for food production, restaurants, venues and hospitality groups.
Inventory and recipes
Recipe costing, stock by location and automated ordering based on sales and par levels.
Supplier and purchasing
Purchase orders, deliveries, invoice matching and supplier performance in one place.
Traceability and food safety
Batch and allergen tracking, HACCP checklists and digital temperature logs.
Events and bookings
Enquiry to invoice for events, with menus, deposits and client communication.
Guest CRM and marketing
Guest profiles, feedback and loyalty with targeted campaigns.
Multi-site reporting
Live sales, labour and food cost dashboards across every site.
Recommended platforms
Platforms that fit your kitchen and your business.
We recommend the right mix based on whether you produce, serve, host or all three.
Zoho for hospitality
Ideal for venues and groups that need events, CRM and custom apps.
- Zoho CRMGuests, corporate clients and events.
- Zoho CreatorHACCP, checklists and custom workflows.
- Zoho InventoryStock, suppliers and purchasing.
- Zoho AnalyticsGroup performance dashboards.
Odoo for food businesses
Ideal for producers and groups needing ERP depth.
- Odoo ManufacturingRecipes, batches and production.
- Odoo InventoryLots, expiry dates and multi-site stock.
- Odoo Point of SaleRestaurant and retail tills.
- Odoo AccountingSite margins and UK VAT.
Imagine one connected business
What changes when every team runs on one Zoho platform?
Right now, sales probably lives in one tool, finance in another and service in a third. Every handover means re-keying, and every report starts in a spreadsheet. As a UK Zoho Premium Partner, we replace that patchwork with the full Zoho ecosystem, from Zoho One implementation to Zoho CRM, Zoho Books, Zoho Desk and Zoho Creator, so every team finally works from one source of truth.
Choose a team below and see what changes for them
50+ CONNECTED APPS01 / 09 · Sales & CRM
Zoho CRM implementation that helps you sell
From chasing spreadsheets to a pipeline you can trust. Pipelines, Blueprint sales processes, quotes and live chat, designed around how your team really sells.
- Lead, deal and account management with territory rules
- Blueprint processes, approvals and quote to order
- CRM migration from Salesforce, HubSpot or spreadsheets
02 / 09 · Marketing
Zoho Marketing Plus and campaign automation
From guesswork to campaigns that prove their revenue. Email, journeys, social, forms and events in one place, with every response flowing back into Zoho CRM.
- Lead scoring and nurture journeys
- GDPR-friendly consent and preference management
- Campaign ROI reporting tied to CRM revenue
Shares data with: Sales & CRMAI & Analytics
03 / 09 · Customer service & field service
Zoho Desk and Zoho FSM implementation
From overflowing inboxes to service customers rave about. Omnichannel helpdesk, SLAs, portals, remote support and field service, all with full customer context.
- Ticketing, SLAs and escalation rules
- Self-service help centre and customer portal
- Engineer scheduling, job sheets and parts tracking
Shares data with: Sales & CRMOperations
04 / 09 · Finance & accounting
Zoho Books implementation for UK businesses
From month-end firefighting to real-time numbers. HMRC-recognised, Making Tax Digital ready Zoho Books, billing, expenses and payments, synced with CRM and inventory.
- Chart of accounts, VAT and MTD setup
- Bank feeds, reconciliation and multi-currency
- Migration from Sage, Xero or QuickBooks
Shares data with: Sales & CRMOperationsHR & People
05 / 09 · Operations, inventory & ecommerce
Zoho Inventory and order management
From stock surprises to orders that flow. Multi-warehouse inventory, purchasing, fulfilment and online stores, linked to Books, CRM and your couriers.
- Stock control, batches, serials and reorder points
- Sales and purchase order workflows
- Shopify, Amazon and courier integrations
Shares data with: FinanceServiceSales & CRM
06 / 09 · HR & people
Zoho People and Zoho Recruit implementation
From paper forms to people who feel looked after. Applicant tracking, onboarding, HR records, leave, performance and learning in one place.
- Careers site and recruitment pipelines
- Digital onboarding and employee self-service
- Leave, timesheets and appraisal cycles
07 / 09 · Projects & collaboration
Zoho Projects and Zoho Workplace rollout
From scattered tools to one secure workplace. Projects, agile sprints, business email, chat, files and an intranet that keep everyone moving together.
- Project templates, timesheets and billing
- Email migration from Microsoft 365 or Google
- Company intranet and team channels
Shares data with: FinanceHR & PeopleSales & CRM
08 / 09 · Contracts, e-sign & compliance
Zoho Sign and contract management
From chasing signatures to deals closed in minutes. Legally binding e-signatures, contract lifecycle management and secure password management.
- Quotes and contracts signed from inside CRM
- Renewal alerts and approval workflows
- Delivered by an ISO 27001 certified team
Shares data with: Sales & CRMHR & People
09 / 09 · Analytics, AI & custom apps
Zoho Analytics, Zia AI and Zoho Creator development
From rear-view reports to decisions powered by AI. Cross-app dashboards, Zia AI agents, low-code Zoho Creator apps and integrations with the rest of your systems.
- Board-level dashboards across every Zoho app
- Zia AI agents for sales, service and operations
- Bespoke Zoho Creator apps and API integrations
Shares data with: SalesMarketingFinanceOperations
Depth, not just breadth
Most partners stop at setup. That is where we get started.
Switching apps on is the easy part. The real value comes from how deep each app goes into your business. Drag the slider to see how far our Zoho consultants and Deluge developers can take it.
Our UK Zoho CRM extensions: Companies House Verification UK Postcode Address Finder Creditsafe Credit Check View all →
LEVEL 1 · CONFIGURE
Zoho set up around your processes
Modules, fields, layouts, roles, permissions and data migration mapped to how your business works.
Example: a clean Zoho CRM with your sales stages, territories and user roles.
LEVEL 2 · AUTOMATE
Zoho workflow automation
Workflows, Blueprints, approvals, assignment rules and Zia AI agents that remove manual admin.
Example: a won deal creates the Zoho Books invoice and Projects job automatically.
LEVEL 3 · CUSTOMISE
Deluge development and custom functions
Deluge scripting, custom buttons, widgets, client portals and complex business logic.
Example: a supplier portal with pricing rules calculated in Deluge.
LEVEL 4 · INTEGRATE
Zoho API integrations
Connect Zoho with accounting, ecommerce, telephony, data warehouses and legacy systems via REST APIs, Zoho Flow and webhooks.
Example: Shopify orders, courier labels and stock levels synced in real time.
LEVEL 5 · EXTEND
Zoho Creator apps and Marketplace extensions
Bespoke low-code apps, Catalyst services and published Zoho Marketplace extensions built by our in-house team.
Example: our Companies House Verification extension for Zoho CRM.
Not sure which Zoho apps you actually need? Most businesses pay for apps they never use. In a free 30-minute call, a certified consultant will show you exactly where to start.
Follow one order
Watch one customer order flow through your entire business.
In most growing businesses, a single order is re-typed five or six times: from an email, to a spreadsheet, to the warehouse, to accounts. Every handover adds delay and a chance to get it wrong. With Odoo ERP implemented by a UK Odoo partner who designs the whole flow, the order is entered once and every team sees it instantly, from first enquiry to cash in the bank.
Press play, or pick any stage to see what changes
Stage 1 of 8 · Enquiry
Odoo CRM: every enquiry captured and followed up
BeforeEnquiries arrive by email, phone and web forms, then live in inboxes and notebooks. Some are never followed up.
With OdooEvery enquiry lands in Odoo CRM automatically, is assigned to the right person and has its next activity scheduled before anyone forgets.
Odoo apps at this stage
- Leads captured from your website and inbox
- Pipeline with scheduled activities and reminders
- Win and loss reporting by source
Stage 2 of 8 · Quote
Odoo Sales: professional quotes in minutes
BeforeQuotes are built in Word or Excel, prices are checked by hand and approvals are chased by email.
With OdooQuotes are built from live price lists and stock, accepted online with an e-signature, and confirmed into a sales order in one click.
Odoo apps at this stage
- Customer price lists and discounts
- Online quote acceptance and e-signature
- Margin visible on every line
Stage 3 of 8 · Stock and buying
Odoo Inventory and Purchase: stock that plans itself
BeforeNobody is sure what is really in stock, so sales over-promise and buyers over-order to be safe.
With OdooConfirmed orders reserve stock instantly. Reordering rules raise purchase orders for anything short, so buyers act on facts, not guesses.
Odoo apps at this stage
- Real-time stock across every warehouse
- Automatic reordering rules
- Supplier prices and lead times on every order
Stage 4 of 8 · Make
Odoo Manufacturing: production that runs to plan
BeforeProduction plans live on a whiteboard, bills of materials sit in spreadsheets and product costs are a guess.
With OdooManufacturing orders are created from real demand, with bills of materials, work centres, quality checks and actual costs tracked as you build.
Odoo apps at this stage
- Multi-level bills of materials and routings
- Quality checks at the right step
- Real cost per product, not estimates
Stage 5 of 8 · Dispatch
Odoo Barcode and shipping: pick, pack and ship without errors
BeforePickers work from printed lists, mistakes are found by customers and couriers are booked on separate websites.
With OdooYour team picks and packs with barcode scanners, shipping labels come from integrated carriers and customers receive tracking automatically.
Odoo apps at this stage
- Scan-based picking, packing and receiving
- Carrier labels and tracking from Odoo
- Lot and serial number traceability
Stage 6 of 8 · Invoice and cash
Odoo Accounting: invoiced on delivery, paid faster
BeforeInvoices are typed up days later, bank lines are matched by hand and the VAT return takes a week.
With OdooInvoices are created from what was delivered, bank feeds reconcile automatically and Making Tax Digital VAT returns go straight to HMRC from Odoo.
Odoo apps at this stage
- HMRC-recognised for Making Tax Digital VAT
- Automatic bank reconciliation
- Online payment links on every invoice
Stage 7 of 8 · Aftercare
Odoo Helpdesk and Field Service: aftercare that wins repeat business
BeforeSupport requests get lost in a shared inbox and engineers turn up without the right history or parts.
With OdooTickets are tracked against SLAs, engineers see full customer and product history on their phone, and repairs are invoiced straight away.
Odoo apps at this stage
- SLA tracking and customer portal
- Mobile job sheets for engineers
- Repairs and parts invoiced on completion
Stage 8 of 8 · Insight
Odoo dashboards and AI: decisions in real time
BeforeMonth-end reports are stitched together from five systems and are out of date by the time anyone reads them.
With OdooLive dashboards and spreadsheets read straight from one database, and Odoo AI agents can draft, summarise and update records for your team.
Odoo apps at this stage
- Live dashboards across every department
- Spreadsheets linked to real ERP data
- AI agents that work inside your Odoo
How many times is your order re-typed today? In a free 30-minute call, a certified Odoo consultant will map your quote-to-cash flow and show you where the time goes.
What changes
What changes for your business.
Typical improvements for food and hospitality clients.
Lower food costs
Recipe costing and smarter ordering keep margins on target.
Less waste
Accurate stock and demand-based ordering reduce spoilage.
Audit-ready safety records
Digital checks and batch tracking simplify inspections.
Group-wide visibility
Every site measured the same way, in real time.
How we deliver
A clear, proven path from first workshop to go-live.
Every engagement follows SCALE, our five-phase delivery framework, so you always know what happens next, who is doing it and what it costs.
Scope
We visit your kitchens, sites or production floor to map stock, supplier and guest flows.
Craft
We design costing, ordering and reporting models for every site.
Assemble
We configure the platform, load recipes and suppliers and connect POS and booking tools.
Launch
We train site and head office teams and roll out site by site.
Evolve
We refine par levels, reports and automations as you grow.
Related solutions
Services hospitality businesses often combine.
Try before you commit
Start a free Zoho or Odoo trial
Explore the apps yourself, then talk to us about fit. Signing up through ThoughtLogik links your account to us as your partner, so help is on hand from day one.
FAQs
Questions we often hear
Can't see your question? Book a free call and speak to a certified consultant.
Can you calculate recipe and menu costs?
Yes. We set up recipes with ingredient costs so menu margins update automatically as supplier prices change.
Do you support batch and allergen traceability?
Yes. We track batches, expiry dates and allergens from supplier to finished product for full traceability.
Can it connect to our POS and booking systems?
Yes. We integrate popular POS, table booking and delivery platforms so sales and bookings flow into one system.
Is it suitable for multi-site groups?
Yes. We configure site-level stock, pricing and reporting with group-wide dashboards.
How long does a rollout take?
A single site can go live in 6 to 10 weeks, with further sites added in phases.
Start your project
Ready to take control of costs across every site?
Tell us about your business and goals. A certified consultant will get back to you within one working day with practical next steps.
- Free, no-obligation consultation
- UK-based Zoho and Odoo partner
- Clear plan, milestones and pricing