Retail & e-commerce
One platform for your store, stock and customers, online and in person.
We connect e-commerce, marketplaces, point of sale, inventory, fulfilment and marketing, so you can sell everywhere without losing control of stock or customer experience.
- Zoho Premium Partner
- Odoo Partner
- UK-based team
- Fixed milestones
The challenge
Growing retail brands hit the same walls.
More channels mean more complexity. Without one system behind them, every new channel adds manual work.
Overselling on a marketplace is usually the first sign your systems need to be connected.
Overselling and stock-outs
Stock is updated manually across the website, marketplaces and shops, so you sell what you do not have.
Fragmented customer data
Online and in-store customers sit in different systems, so personalisation and loyalty are guesswork.
Fulfilment bottlenecks
Orders are processed by hand, carriers booked separately and customers chase delivery updates.
Painful returns
Refunds, exchanges and restocking are manual, slow and hard to track.
Too many disconnected apps
A patchwork of plugins and spreadsheets breaks every time you change something.
No single source of truth
Sales, margin and stock reports never agree, so decisions are delayed.
How we help
Unified commerce, built around your brand.
We implement Zoho or Odoo as the operational core behind your channels, then automate the work in between.
E-commerce and marketplaces
Shopify, WooCommerce, Amazon and eBay orders flow into one system with stock synced in real time.
Point of sale
Modern POS for your shops that shares stock, pricing and customer records with online.
Inventory and fulfilment
Multi-location stock, automated pick lists and carrier labels from one screen.
Customer and loyalty data
A single customer view with purchase history, segments and loyalty in one CRM.
Marketing automation
Abandoned basket, win-back and post-purchase journeys triggered by real behaviour.
Retail analytics
Sell-through, margin, basket value and channel performance in live dashboards.
Recommended platforms
The right commerce stack for your stage of growth.
We help you choose between Zoho and Odoo based on your channels, volumes and in-store needs.
Zoho for retailers
Great for digital-first brands that want CRM-led marketing and flexible integrations.
- Zoho CommerceOnline store with built-in checkout.
- Zoho InventoryMulti-channel stock and marketplace sync.
- Zoho CRM and Marketing AutomationSegments, journeys and campaigns.
- Zoho DeskCustomer service across email, chat and social.
Odoo for retailers
Great for omnichannel retailers who need POS, inventory and accounting in one ERP.
- Odoo eCommerceWebsite and store with native stock.
- Odoo Point of SaleShop tills that work online or offline.
- Odoo InventoryWarehouses, stores and fulfilment routes.
- Odoo AccountingChannel margins and UK VAT reporting.
What changes
What changes when every channel runs on one system.
Typical improvements for our retail and e-commerce clients.
No more overselling
Real-time stock across every channel protects reviews and marketplace ratings.
Faster dispatch
Automated order routing and labels speed up fulfilment at peak times.
Higher repeat sales
Unified customer data powers relevant, timely marketing.
Clear channel margins
See what each channel really earns after fees, returns and shipping.
How we deliver
A clear, proven path from first workshop to go-live.
Every engagement follows SCALE, our five-phase delivery framework, so you always know what happens next, who is doing it and what it costs.
Scope
We review your channels, catalogue, fulfilment and customer journey end to end.
Craft
We design the unified commerce model and the integration map for every channel.
Assemble
We configure the platform, migrate products and customers and connect stores and marketplaces.
Launch
We train your team and launch ahead of trading peaks, with support through the first weeks.
Evolve
We optimise journeys, add channels and improve analytics as your brand grows.
Related solutions
Services retailers often combine.
FAQs
Questions we often hear
Can't see your question? Book a free call and speak to a certified consultant.
Can you integrate Shopify or WooCommerce with Zoho or Odoo?
Yes. We connect orders, products, stock, customers and payments in real time, so your store and back office stay in sync.
Do you support Amazon and eBay?
Yes. We sync listings, stock and orders with major marketplaces and route orders for fulfilment automatically.
Can we use one system for shops and online?
Yes. Odoo POS or a connected POS shares stock, pricing and customers with your online store.
How do you handle peak trading?
We plan go-live away from peaks, load-test integrations and provide extended support over key trading periods.
Can you migrate our customer and order history?
Yes. We migrate customers, products, historic orders and loyalty balances so nothing is lost.
Start your project
Ready to unify your retail and e-commerce operations?
Tell us about your business and goals. A certified consultant will get back to you within one working day with practical next steps.
- Free, no-obligation consultation
- UK-based Zoho and Odoo partner
- Clear plan, milestones and pricing