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Auto Currency Exchange Rate Feeds for Zoho CRM

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The Auto Currency Exchange Rate Feeds for Zoho CRM extension keeps the exchange rates in your Zoho CRM up to date automatically. If you sell in more than one currency, it removes the daily job of checking and typing in rates, so deals, quotes and reports use current figures.

How the extension works

  • When you install it, the extension fetches the latest rates straight away.
  • It then adds a scheduled workflow to your Zoho CRM account that updates the rates once a day.
  • Rates are applied to the currencies you have set up in Zoho CRM.

Before you start

  • You need a paid Zoho CRM edition with multiple currencies enabled.
  • Your home currency and the other currencies you trade in should already be added under Setup > General > Company Settings > Currencies.
  • You need admin rights to install extensions and grant permissions.

How to install the extension

  1. Click Install on the extension listing. You are taken to the installation page.
  2. Choose the Zoho CRM account or accounts to install it in.
  3. Review and grant the permissions requested. These let the extension update your currency rates.
  4. Once installation finishes, the extension updates your exchange rates for the first time.

After installation

A scheduled workflow now runs every day to refresh your rates. There is nothing more to set up. To check that it is working, open Setup > General > Company Settings > Currencies and look at the current rates.

How exchange rates affect your records

  • Existing records keep the exchange rate they were created with, so historic deal values do not change unexpectedly.
  • New records use the latest rate.
  • Users with the right permissions can refresh the rate on an individual record if needed.

Frequently asked questions

How often are exchange rates updated?

The extension updates rates when it is installed, then a scheduled workflow refreshes them once a day.

Will new rates change my existing deals and quotes?

No. In Zoho CRM, existing records keep the exchange rate they were created with. Updated rates apply to new records, or to existing records when their rate is refreshed.

Do I need multiple currencies enabled in Zoho CRM?

Yes. Multi-currency is available on paid Zoho CRM editions and is set up under Setup > General > Company Settings > Currencies. Add the currencies you trade in before installing the extension.

Does Zoho CRM have its own automatic exchange rate option?

Zoho CRM also offers automatic rate updates in its currency settings. If you use that option, check with us which approach suits your setup so rates are not updated from two sources.

Need help?

For help with installation or rates that are not updating, contact support@thoughtlogik.com. If you are setting up Zoho CRM for multi-currency sales, see our Zoho implementation services.

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