Privacy & Security in Zoho Bookings

Estimated reading: 2 minutes 51 views

Introduction

This highlights the privacy and security features available in Zoho Bookings that help protect sensitive customer data and support compliance with global standards such as GDPR and HIPAA.

Step-by-Step Instructions

Availability

Feature

Availability

Access Level

HIPAA Support

Premium Plan

Super Admins, Admins

Disable Anti-Spam Disclaimer

Premium Plan

Super Admins, Admins

Data Deletion

All Plans

Super Admins, Admins

 

Security and Compliance Features

Zoho Bookings is committed to maintaining the highest level of data security and privacy. The platform offers key tools to protect user data and ensure compliance with regulations like GDPR and HIPAA.

 

Anti-Spam Disclaimer in Email Notifications

By default, email notifications sent from Zoho Bookings include an anti-spam disclaimer in the footer to comply with email best practices.

Example:
“You’re receiving this email because you signed up for services from [Business Name]…”

 

Want to remove the disclaimer?

If you prefer sending notifications without the anti-spam footer (for example, for branding purposes), you can disable it:

How to Disable the Anti-Spam Disclaimer:

  1. Click the Settings icon in the Zoho Bookings menu bar.
  2. Go to General.

3.Select Privacy & Security from the left pane.

4.Under the General section, toggle off Anti-spam disclaimer in email notification.

Once disabled, email notifications will no longer include the default disclaimer content.

 

HIPAA Support

Zoho Bookings provides features that help healthcare providers maintain HIPAA compliance when handling Protected Health Information (PHI). These protections ensure that any personal health data processed through the platform is securely handled.

Data Deletion (Guest Email Addresses)

Customers can invite guest participants to appointments by entering their email addresses during booking. To protect privacy, these guest email addresses can be permanently deleted from your account.

How to Delete Guest Email Addresses:

  1. Click the Settings icon in the menu bar.
  2. Select General.
  1. Choose Privacy & Security from the left menu.
  2. Under the Data Deletion section:
    • Enter the guest email addresses you wish to delete.
    • Click Delete to remove them from the system.

Related Articles

General Setup - Previous Roles & Permissions in Zoho Bookings Next - General Setup Domain Authentication in Zoho Bookings

Recently Viewed articles

Leave a Reply

Your email address will not be published. Required fields are marked *

Learn how we helped 100 top brands gain success