Zoho Inventory Warehouses: An Overview

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A warehouse in Zoho Inventory represents a physical location where you store stock. You can add multiple warehouses to match your real storage locations, choose which warehouse a sales or purchase transaction affects, and move stock between warehouses with transfer orders.

How to enable multi-warehouse

  1. Go to Settings > Warehouses.
  2. Click Enable Multiwarehouse.

How to add a new warehouse

  1. Go to Settings > Warehouses.
  2. Click + New at the top.
  1. Enter the warehouse details and click Save.

Changing warehouse status

Designate a primary warehouse

When you enable multi-warehouse, your first warehouse is created automatically using your organisation’s address and set as the Primary Warehouse. This is used by default, so transactions affect its stock unless you choose another warehouse.

To change the primary warehouse, go to Settings > Warehouses, click the gear icon next to the warehouse you want, select Mark as Primary, and confirm.

Deactivate and reactivate a warehouse

To deactivate: go to Settings > Warehouses, click the gear icon next to the warehouse, select Mark as Inactive, and confirm.

To reactivate: click the gear icon next to the inactive warehouse and select Mark as Active. It becomes available for transactions again.

Edit a warehouse

Go to Settings > Warehouses, click Edit next to the warehouse, make your changes and click Save.

Delete a warehouse

If a warehouse is permanently out of use, go to Settings > Warehouses, click the gear icon next to it, select Delete, and confirm.

Warehouse restrictions

By default, all warehouses are visible to all users. You can restrict access so a user can only see the warehouses assigned to them.

Enable restrictions

  1. Go to Settings > Warehouses and make sure multi-warehouse is enabled.
  2. Click Enable Restrictions in the banner. Only admins can enable this.
  1. Choose whether users can issue transfer orders to All Warehouses or Only Permitted Warehouses, then click Enable.

To change this preference later, click Configure at the top of the page.

Configure warehouse permissions

Once restrictions are enabled, set permissions either from a warehouse or from a user’s profile.

Method 1: from a warehouse

  1. Go to Settings > Warehouses, click the gear icon next to the warehouse, and select Configure Permissions.
  1. Choose Only selected users, pick the users who should have access, and click Save.

Method 2: from a user’s profile

  1. Go to Settings > Users & Roles and select the user.
  2. Under More Details, find Permitted Warehouses and click Configure.
  1. Click warehouse names in the left pane to add them to the user’s permitted list, choose one as their Primary Warehouse, and click Save.

How restrictions affect users

  • Dashboards and reports: users with full access see all warehouses; restricted users see only their permitted warehouses.
  • Transaction access: a transaction appears in list view if at least one included warehouse is permitted, but it can only be opened if all warehouses in it are accessible to the user.
  • Stock visibility: restricted users can’t see stock-on-hand across all warehouses in the item list, but can view stock for items within their permitted warehouses.
  • Organisation indicator: a lock icon appears next to the organisation name when restrictions are enabled.
  • Non-admin permissions: users with permission to create or edit warehouses can create new ones, assign users to them, and manage the permitted user list for warehouses they own.

Disable warehouse restrictions

  1. Go to Settings > Warehouses.
  2. Click the gear icon in the top right.
  3. Choose Disable User Restrictions and confirm in the pop-up.

Disable multi-warehouse

  1. Go to Settings > Warehouses.
  2. If you have more than one warehouse, delete the extra ones first, leaving only one.
  3. Click Disable Multiwarehouse in the top right.

Frequently asked questions

What happens to my first warehouse when I enable multi-warehouse?

Zoho Inventory automatically creates it using your organisation’s address and marks it as the Primary Warehouse.

Can I stop a user from seeing stock in every warehouse?

Yes. With warehouse restrictions enabled, you can limit each user to only the warehouses they’re permitted to access.

Can I disable multi-warehouse once it’s turned on?

Yes, but you must delete any additional warehouses first, leaving only one, before you can disable it.

Need help?

Need help setting up multiple warehouses in Zoho Inventory? Contact support@thoughtlogik.com or see our Zoho implementation services.

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