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How to Customize and Manage Your Account Settings in Zoho Analytics

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Managing your Zoho Analytics account settings keeps your login, password and personal details secure and up to date. This guide covers the most common account changes, from confirming your email to closing your account.

Resend your email confirmation

  1. Log in to Zoho Analytics.
  2. Click the profile icon in the top-right corner and select My Account.
  1. Go to My Profile Info > Profile > E-mail Address.
  1. Click the Resend confirmation mail icon next to your email address.

Alternative: when signing in for a second time without confirming, you may instead see a Send Verification Email button.

Change your password

  1. Go to My Account > My Profile Info > Security > Change password.
  1. Enter your old password.
  1. Enter and confirm your new password.

Optionally, tick Terminate all active web browser sessions to sign out of all browsers, or Terminate mobile app sessions and remove active API AUTH tokens to sign out of mobile apps and revoke API keys.

Password rules: 8 to 60 characters, at least one number, one uppercase and one lowercase letter, and it cannot be your username or match your last 3 passwords.

Reset your password if forgotten

  1. Go to the Zoho Analytics sign-in page.
  2. Enter your email and click Forgot Password.
  3. On the Password Reset Request page, enter your details and click Request.
  1. You’ll receive an email with a reset link. Click it, set a new password, then click Change.

Change your account email address

  1. Go to My Account > My Profile Info > Profile > E-mail Address.
  2. Click the edit icon next to your current email.
  3. Enter the new email address and your current password.
  1. Click Update.

Add a secondary email address

A secondary email helps if you lose access to your primary one, and can receive a password reset link if needed.

  1. Go to My Account > My Profile Info > Profile > E-mail Address.
  2. Click Add E-mail.
  3. Enter your secondary email and password, then click Add.

Restrict access by IP address

  1. Go to My Account > My Profile Info > Security > Allowed IP Address.
  2. Click Add new.
  1. Enter the IP address and click Add.

Change your time zone

  1. Go to My Account > My Profile Info > Profile > Personal Information.
  2. Choose your preferred time zone from the dropdown.
  1. Click Save.

Close your Zoho Analytics account

This is permanent, so only do this once you no longer need access to your workspaces and reports.

  1. Go to My Account > My Profile Info > Settings > Close Account.
  2. Enter your current password.
  1. Click Close.

Frequently asked questions

What are the password requirements in Zoho Analytics?

Passwords must be 8 to 60 characters long, include at least one number, one uppercase and one lowercase letter, and cannot match your username or last 3 passwords.

Can I restrict my Zoho Analytics account to certain IP addresses?

Yes, under My Account > Security > Allowed IP Address you can add the specific IP addresses allowed to sign in.

What happens to my data if I close my Zoho Analytics account?

Closing your account is permanent, so make sure you no longer need access to your workspaces and reports before confirming.

Need help?

Need help managing account settings in Zoho Analytics? Contact support@thoughtlogik.com or see our Zoho optimisation services.

How to Customize and Manage Your Account Settings in Zoho Analytics - PreviousAdministrator GuideNext - How to Customize and Manage Your Account Settings in Zoho AnalyticsManaging Workspaces: Role of Workspace Administrators in Zoho Analytics

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