Zoho Sites Forms

Zoho Sites forms let you collect information from website visitors, such as enquiries, feedback or sign-ups, directly on your pages. This guide covers building a form and managing the data it collects.

How to create a form

1. Open the Forms module from the Sites dashboard.
2. Click Add Form, enter a name and click Add to open the form builder.
3. Add fields from the panel on the left, such as single line or multi line text, dropdown, checkbox, radio button, or date and time fields.

Configuring fields

For each field you can add instructions or notes, mark it as mandatory or optional, and set defaults or limits such as minimum and maximum character length or allowed date ranges. Toggles are also available to flag a field as encrypted, or as containing personal or health information. Use the delete icon to remove a field, or the copy icon to clone one.

Form properties and submission settings

Open Form Properties to set the form name, link name and submit button text, and to customise the message shown after submission. You can define what happens after a form is submitted, such as redirecting to a page or URL, offering a file download, or redirecting to a blog category. Other settings let you enable CAPTCHA, limit the number of submissions, schedule when the form collects data, and restrict repeat entries from the same IP address.

You can also add a terms and conditions section to a form, with its own declaration text and an option to require the visitor’s agreement before they submit.

Managing forms and submissions

All forms appear in the Forms module, where you can edit a form’s structure and fields, or manage the records it has collected. Click a submitted record to view it, use Edit Record to update it, or select records and click Delete Record to remove them.

To filter responses, use the filter icon, choose fields and conditions, and combine them with “Any of these” or “All of these” logic. To export data, open the form, use the three-dot menu and select Export Data to download a CSV file. The same menu lets you delete a form entirely.

Note that forms can only be placed within a page’s main content area, not in the footer or sidebar.