Add Users & Roles

3. Choose a role based on their responsibilities:
   • Admin: near full control of the store, similar to the owner but without the ability to delete or unpublish it.
   • Staff: access limited to specific modules, such as Orders, Collections or Shipping.
   • Author: can edit selected pages only.
   • Developer: for external or third-party users, with access similar to Admin within the online store.
   • Guest: external users with permissions similar to Author.
4. Click Save. Zoho emails the user an invitation, and they gain access at the assigned role once they accept it.

Editing, deactivating or removing users

Under Users & Roles, use the menu next to a user to edit their name or role, mark them as inactive to pause access, or delete them to permanently remove access.

Tips

• Use Inactive rather than Delete when you want to pause someone’s access without losing their settings.
• Assign only the access a person’s role actually needs.
• Review user roles periodically to check they still match each person’s responsibilities.