Introduction to Zoho Bookings

Zoho Bookings is Zoho’s online scheduling tool. It lets clients book appointments with your business at a time that suits them, without phone calls or back and forth emails, which is useful for salons, clinics, consultants, tutors and any other service based business.

What Zoho Bookings does

Customers view your available services on a public booking page, pick a convenient date and time, and book instantly. From the admin side, you manage appointments, staff, customer data and reminders, handle reschedules and cancellations, and connect bookings to other Zoho apps such as Zoho CRM and Zoho Meeting.

Appointment types

• One on one services: personalised sessions such as consultations, haircuts or check ups, with a set duration, price and buffer time.
• Group bookings: events with multiple attendees, such as workshops or classes, offered as drop in sessions (attendees choose which session to join) or a series (attendees book the whole run in one go).
• Resource bookings: shared items such as meeting rooms or equipment, booked and charged by duration.