Zoho Bookings

Zoho Bookings is Zoho’s online appointment scheduling tool. It lets service based businesses, such as consultancies, clinics, salons and support teams, publish a booking page where customers pick a service, staff member and time slot that suits them, cutting down on back and forth emails and phone calls.

What Zoho Bookings does

Zoho Bookings manages the full appointment lifecycle: staff availability, service and workspace configuration, booking pages, reminders and calendar sync. It works as a standalone scheduling tool and also connects with other Zoho applications, including Zoho CRM, so bookings can be linked to existing contact and deal records.

Who it suits

Zoho Bookings suits any business that takes appointments, from one person consultancies to teams with multiple staff, locations and services who need a shared, branded booking page.

Main capabilities

• Account and workspace setup, including business hours, services and staff
• Roles and permissions to control who can manage bookings, staff and settings
• Domain authentication and privacy and security controls for the account
• Custom booking pages, with a choice of themes and layout options
• Custom functions to extend booking behaviour
• Support for in-person locations alongside online appointments

What this section covers

This knowledge base covers getting started with Zoho Bookings, setting up roles, permissions, privacy, security and domain authentication, and creating and configuring workspaces, including basic information, in-person locations, custom functions, the booking form, booking page settings and the available booking page themes.

Frequently asked questions

Is Zoho Bookings included with Zoho One or Zoho CRM?

Zoho Bookings is available as a standalone plan and also integrates with other Zoho apps such as Zoho CRM, so appointments can sync with your existing customer records.

Can customers book appointments without creating an account?

Yes. Customers use your public booking page to pick a service, staff member and time slot, and receive a confirmation by email without needing to sign up.

Can I run more than one type of business or team from one Zoho Bookings account?

Yes, using separate workspaces, each with its own services, staff, availability and booking page.

Need help?

Need help setting up Zoho Bookings for your business? Contact support@thoughtlogik.com or see our Zoho implementation services.