Using the Trash and Restoring Documents in Zoho Sign

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The Zoho Sign Trash stores deleted documents, templates and Sign Forms, so you can filter, view, restore, download or permanently remove them when needed.

How to filter Trash items

Go to the Zoho Sign dashboard.
Click Settings in the left navigation panel.

Under General, select Trash.
Click the Filter button in the top right corner.

Filter by document name, owner name or folder name. You can also switch the view between Sent, Received and Templates using the dropdown in the top right.

Managing deleted items

Viewing a document

Click the Actions icon next to the item and select View Document.

Restoring a document or template

Click the Actions icon next to the item, select Restore, then confirm by clicking Yes. To restore several items at once, select them with the checkboxes, click Restore in the top left corner, then confirm.

Downloading deleted documents

Click the Actions icon next to the document and select Download. Documents in Draft or Recalled status download automatically. If signing is already complete, choose which files to include before confirming.

Deleting permanently

Click the Actions icon next to the item, select Delete Permanently, and confirm by clicking Yes. To remove several items at once, select them, click Delete in the top left corner, and confirm.

Tips

Review the Trash regularly to clear out documents you no longer need.
Use Restore carefully, so you don’t overwrite a newer version of a document.
Double check before permanently deleting anything, since it cannot be undone.

Frequently asked questions

Can I restore more than one deleted document at once?

Yes, select multiple items with the checkboxes and click Restore in the top left corner, then confirm.

What happens when I download a document that’s still in Draft status?

It downloads automatically. If signing is already complete, you can choose which files to include before confirming the download.

Is a permanently deleted document recoverable?

No. Permanent deletion removes the item completely from your account, so it should be used with care.

Need help?

Need help recovering a document in Zoho Sign? Contact support@thoughtlogik.com or see our Zoho implementation services.

Using the Trash and Restoring Documents in Zoho Sign

How to filter Trash items