How to configure Configure Fiscal Year?

A fiscal year is the 12-month accounting period a business uses for financial reporting, planning and budgeting. Unlike the calendar year, it can begin and end in any month, and Zoho FSM lets you configure it to match how your business operates.

Common fiscal year approaches in field service

Field service organisations often set their fiscal year to line up with operational or financial cycles. For example, a business with a seasonal peak, such as HVAC or landscaping, may end its fiscal year after its busiest season to better reflect that period’s revenue. A business managing long-term projects, such as construction or industrial maintenance, may instead align its fiscal year with typical project completion cycles.

How to set the fiscal year in Zoho FSM

1. Go to Setup > General > Organization Details.
2. Open the Fiscal Year tab and click Manage Fiscal Year.
3. Choose between a Standard Fiscal Year and a Custom Fiscal Year.

Standard fiscal year

This is a 12-month structure based on calendar months. It starts in January by default, but you can choose a different month using Fiscal Year Begins In. If the start month is not January, choose how the fiscal year should be displayed: as the Starting Year (for example FY 2024 for a year starting in April 2024) or the Ending Year (for example FY 2025 for a year ending in March 2025).

Custom fiscal year

This option uses a 52-week (364-day) structure, where quarters end consistently on the same day of the week, which simplifies weekly tracking. To configure it:

• Format: choose Quarter Based (P1-P2-P3, the number of weeks in each period) or Year Based (Q1-Q2-Q3-Q4, the number of periods in each quarter).
• Start Date: the date the fiscal year should begin.
• Display Fiscal Year Based On: Starting Year or Ending Year.
• Period Display: Number by Year (P1 to Pn across the whole year) or Number by Quarter (numbered separately within each quarter).

Surplus week add-on

Since 52 weeks only covers 364 days, one day is left over each year, which adds up to a full week roughly every six years. Use the Add Surplus Week option to assign this extra week to a chosen period, and use Preview in Calendar to check how your fiscal calendar will look before saving.