Custom Domain mapping

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This is a quick prerequisites and checklist reference for Zoho Books custom domain mapping. For the full walkthrough with screenshots, see our detailed custom domain mapping guide.

Before you begin

  • Check that custom domain mapping is available on your current Zoho Books plan.
  • You’ll need to own a domain name, for example through a provider such as GoDaddy or Namecheap.
  • You’ll need access to that provider’s DNS management to add a CNAME record.

Quick checklist

  1. Add a CNAME record with your domain provider, using the host name and CNAME details Zoho Books gives you.
  2. In Zoho Books, go to Settings > Custom Domain under Organisation, click Map Custom Domain, then enter your domain and click Next.
  3. Click Submit and Verify once your CNAME record is live. Verification can take up to 48 hours.
  4. Zoho Books installs an SSL certificate automatically, usually within 3 to 5 business days.
  5. To pause the custom domain, go to Settings > Custom Domain and click Disable; click Re-enable to switch it back on.

Frequently asked questions

Do I need to own a domain name before I start?

Yes. You’ll need a domain you control, from a provider such as GoDaddy or Namecheap, along with access to its DNS settings.

Is custom domain mapping available on every Zoho Books plan?

Custom domain mapping is available on certain Zoho Books plans. Check your current plan’s features in Zoho Books, or ask your Zoho partner, before you start.

What if I switch back to the default portal URL later?

You can disable your custom domain at any time without losing the mapping, and re-enable it later, or delete it permanently if you no longer need it.

Need help?

Not sure if your Zoho Books plan supports custom domain mapping? Contact support@thoughtlogik.com or see our Zoho optimisation services.

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