For Administrators

For Administrators covers the day-to-day settings needed to run Zoho SalesIQ: managing operators, departments, global settings, spam and privacy controls, and visitor tracking.

What you’ll find here

This section explains how to add operators and assign roles, create departments, configure global settings, block spammers, set business hours, use the Do Not Track feature, monitor conversations, customise notifications and branding, and identify and analyse visitors on the SalesIQ dashboard.

Frequently asked questions

What can an Administrator do in Zoho SalesIQ that other roles can’t?

An Administrator can access all information, change configurations and perform any action, while Supervisors and Associates have more limited access.

Where do I manage operators and departments?

Under Settings in your SalesIQ account, in the Operators and Departments sections.

Need help?

Need help administering Zoho SalesIQ? Contact support@thoughtlogik.com or see our Zoho implementation services.