Configuring Email Notifications in Zoho Sign

Customising event based notifications

You can configure notifications for events including when a document is sent, when a recipient views it, when it is signed or rejected, and when it expires or is completed. These settings apply to both documents you send and documents sent to you. Note that an organisation administrator can disable a notification at the organisation level, under Settings, Account Settings, Organization notifications, in which case individual users cannot enable it for themselves. Organisations can also add up to three extra email addresses to be notified alongside the primary recipients.

Why this matters

• Stay on top of document progress without checking the dashboard constantly
• Ensure internal approval timelines are met

Tips

• Enable only the notifications you actually need, to avoid inbox clutter.
• Combine email alerts with Zoho Sign’s in-app notifications for better visibility.
• Review your settings periodically as roles or responsibilities change.