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What is Account Activity in Zoho One?

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Account Activity in Zoho One shows an employee’s login history and active web sessions, so administrators can review access and end sessions that should no longer be open. It helps keep accounts secure, especially on shared or public devices.

What counts as a session

A web session is created each time a user signs in through a browser. Signing in from a second browser creates a second session. Sessions from the native Zoho One mobile app are not shown here.

Why clearing sessions matters

Many people close a browser tab instead of signing out, which can leave a session open, particularly on shared or public devices. Reviewing and clearing old sessions reduces the chance of unauthorised access.

How to clear active sessions

  1. Sign in to Zoho One as an administrator and go to Directory > Users.
  2. Search for and open the relevant employee.
  3. Open their Account Activity.
  4. Click Clear next to a single session, or Clear all other sessions to end everything except the current one.

Logging a session out can take up to an hour to take effect.

Reviewing login history

Account Activity also lists login history for the user, including the service accessed, IP address, login time, session duration and the browser or device used. This helps you spot unusual sign-in patterns.

Best practice

  • Review sessions regularly for staff who often use shared or public devices.
  • Remind staff to sign out properly rather than just closing the browser.
  • Watch login history for logins from unfamiliar IP addresses or devices.

Frequently asked questions

What counts as a web session in Zoho One?

Every time a user signs in through a browser. Signing in from a second browser creates a separate session; the native mobile app is not included.

How long does it take for a cleared session to log out?

It can take up to an hour for a cleared session to fully take effect.

What can I see in the login history?

The service accessed, IP address, login time, session duration and the browser or device (user agent) used.

Need help?

Need help reviewing account activity in Zoho One? Contact support@thoughtlogik.com or see our Zoho implementation services.

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