Switching to Another Plan and Free Plan

Zoho Social makes it straightforward to switch between subscription plans as your needs change. Whether you are upgrading for more features or downgrading to reduce costs, your data and settings stay safe. This article covers how to switch plans and what the Free plan includes.

How to upgrade or downgrade

1. Click your profile picture in the top-right corner of your Zoho Social dashboard.
2. Select Manage Subscription from the dropdown menu.
3. Click Change Plan.
4. Browse the available plans: Standard, Professional, Premium, Agency or Agency Plus.
5. Click Upgrade if moving to a higher-tier plan, or Downgrade if moving to a lower-tier plan.
6. Follow the prompts to confirm your new plan and review any billing adjustments, completing payment changes if upgrading or confirming plan limits if downgrading.

During your trial

You have access to all the features available in the plan you select for your trial, and you can switch between plans during the trial, for example between Professional, Premium and Agency, to explore tools such as reports, automation and team collaboration.

After the trial ends

You can either upgrade to a paid plan that fits your needs (Standard, Professional, Premium, Agency or Agency Plus), or downgrade to the Free plan, which has limited capabilities.

What you get with the Free plan

• 1 brand: manage one brand within your portal.
• 1 team member: invite one user, including yourself, to the portal.
• Publish to 6 social channels: Facebook Page, X (formerly Twitter) Profile, Instagram Business Profile, Google Business Profile, LinkedIn Profile and LinkedIn Company Page.
• zShare browser extension: share web content directly to your social accounts.

Limitations of the Free plan

• No access to premium features such as advanced reports or content approval workflows.
• No option to add extra brands or team members.
• Add-ons for brands and users are not supported.
• Designed for individual users or very small teams managing a single brand.