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How to Setup Calenday syncronisaiton

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Zoho CRM calendar synchronisation using CalDAV lets you view and manage meetings, calls and events on your iPhone, iPad, Mac or Apple Watch, without logging into Zoho CRM every time. Once set up, your calendar stays in sync whether you are in the office or on the move.

How to set up calendar sync via CalDAV

1. Enable CalDAV access in Zoho CRM

Before syncing your devices, turn on CalDAV in Zoho CRM.

  1. Log in to your Zoho CRM account.
  2. Click the calendar icon, then select Day, Week or Month.
  3. Click Options > Preferences.
  4. Under CalDAV Access, change the status to Enable.
  5. The CalDAV server URL and login details appear. Accounts on the EU data centre use crm.zoho.eu; other accounts use crm.zoho.com.
  6. Click Save.

2. Set up CalDAV on your iOS device

Add your Zoho calendar to your iPhone, iPad or Mac:

  1. Open Settings on your device.
  2. Tap Passwords & Accounts > Add Account > Other.
  3. Under Calendars, tap Add CalDAV Account.

Enter the following:

  • Server: crm.zoho.com (or crm.zoho.eu for EU accounts)
  • Username: your full Zoho email address, not your username
  • Password: your Zoho password
  • Description: for example “Zoho CRM Calendar”

Your device will verify the details and enable synchronisation.

If you have two-factor authentication enabled on your Zoho account, use an app-specific password instead of your normal password. Generate one from Zoho Account Security under Security > App Passwords > Generate New Password, then use it in the CalDAV setup.

Using Zoho CRM calendar sync

Once configured:

  • Any event created in Zoho CRM shows up on your iPhone or iPad calendar.
  • Events created on your iOS device also sync back to Zoho CRM.
  • If you are offline, events are stored and synced once you are back online.
  • An Apple Watch paired with your iPhone will show alerts with no extra setup needed.

How to remove CalDAV from your device

A. Disable CalDAV in Zoho CRM

  1. Go to Calendar > Options > Preferences.
  2. Set CalDAV Access to Disable.
  3. Click Save.

B. Delete the CalDAV account from your iPhone

  1. Go to Settings > Passwords & Accounts.
  2. Select your CalDAV account.
  3. Tap Delete Account, then confirm with Delete from My iPhone.

Tips

  • Always use your Zoho email address, not your username.
  • If syncing fails, double check the server address and app-specific password.
  • Android and Windows devices need a third-party app for CalDAV, so contact Zoho Support for setup help.

Frequently asked questions

What CalDAV server should UK and EU users enter?

crm.zoho.eu, while accounts on the standard data centre use crm.zoho.com. Zoho CRM shows the correct one for your account when you enable CalDAV.

Do I need an app-specific password to set up CalDAV?

Only if you have two-factor authentication enabled on your Zoho account. Generate one from Zoho Account Security under Security > App Passwords.

Can I sync Zoho CRM calendar with Android or Windows?

Not directly through CalDAV in the same way as iOS. A third-party app is usually needed, so contact Zoho Support for guidance.

Need help?

Need help setting up calendar sync in Zoho CRM? Contact support@thoughtlogik.com or see our Zoho implementation services.

How to Setup Calenday syncronisaiton - PreviousHow to setup Calendar perferences in Zoho CRMNext - How to Setup Calenday syncronisaitonHow Caledar booking works in Zoho CRM

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