Project Level Issue Reports

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Zoho Projects Issue Reports give a project-level view of open and resolved issues, helping teams spot bottlenecks, track escalations and monitor resolution.

What Issue Reports show

Issue Reports are available on Premium and Enterprise plans. Chart configuration lets you choose a chart type and the fields plotted on the X and Y axes, with grouping and filtering to focus on specific issue data.

How to configure an Issue Report

  1. Open your project and click Reports in the top menu.
  2. Select Issue Reports from the drop-down panel.
  3. Click the chart icon in the top-right corner.
  4. Choose a chart type and select the fields for the axes.
  1. Click a chart segment to view the detailed issues, or scroll down to see the report in table format.

Other issue reports

  • Issue Owner Escalation Report: shows escalations per user; click a bar to list the issues at that escalation level.
  • Created vs Closed Report: compares issues created against issues resolved in a chosen period, showing count, sum, average, minimum and maximum values.

Exporting Issue Reports

Open Issue Reports, click the export icon, then select Export to PDF to save the report.

Frequently asked questions

Which plans include Issue Reports?

Issue Reports are available on Premium and Enterprise plans.

Can I track how issues escalate over time?

Yes, the Issue Owner Escalation Report shows escalations per user, and clicking a bar lists the issues at that level.

Need help?

Need help tracking issues in Zoho Projects? Contact support@thoughtlogik.com or see our Zoho implementation services.

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