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Removing or deactivating team members from Zoho Social

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Removing or deactivating a team member in Zoho Social keeps your account secure once someone no longer needs access, whether to a single brand or the whole portal. This article covers each option.

Removing a team member from a brand

Removing someone from a brand takes away their access to that brand only. They keep access to any other brands in the same portal.

  1. Go to Settings > Brand Members.
  2. Hover over the team member you want to remove.
  3. Click Remove.
  1. Confirm by clicking Remove again in the popup.

Alternate method via All Members:

  1. Go to Settings > All Members.
  2. Select the team member.
  3. Under the Brand section, click Remove next to the specific brand.
  4. Click Delete to confirm.

Removing a team member from the portal

Removing someone from the portal takes away their access to all brands and to Zoho Social entirely. Only a Portal Admin can do this.

  1. Go to Settings > All Members.
  2. In the Portal Members tab, select the user.
  1. Click the Delete icon.
  2. Confirm by clicking Remove in the popup.

Deactivating a portal member

Deactivation is temporary. It suspends a member’s access without deleting their account, so you can reactivate them later.

  1. Go to Settings > All Members.
  2. Select the portal member.
  3. Click Deactivate and confirm.

To reactivate, find the member in the deactivated list and click Reactivate. An invite is sent so they can rejoin the portal.

Frequently asked questions

What is the difference between removing a member from a brand and from the portal?

Removing from a brand only revokes access to that brand, while removing from the portal removes access to Zoho Social entirely.

Who can remove a team member from the portal?

Only a Portal Admin can remove a team member from the portal.

Can a deactivated member be brought back?

Yes, reactivating sends them an invite to rejoin the portal.

Need help?

Need help managing team members in Zoho Social? Contact support@thoughtlogik.com or see our Zoho support services.

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