Setting Up an IMAP Email Account in Zoho Recruit: A Complete Guide

Office 365 / Outlook

2. Select Office 365, then IMAP. Enter your name and email address, define your Email Sync Settings date range, click Authenticate with Microsoft, grant permissions, and Save.

Yahoo Mail

3. Select Yahoo Mail, then IMAP. Enter your details and click Continue, and optionally import existing filters. If multi-factor authentication is enabled, generate an app-specific password from Yahoo’s Account Info > Security > App Password and enter it in Zoho Recruit, then Save.

Custom IMAP (Gmail, Zoho Mail and others)

4. Choose Other Mail from the provider list, and enter your incoming and outgoing server details, email address and password.
5. Select your Email Sharing Permissions (Admin, Public, Custom or Private) to control who can view synced emails, then click Save.

Viewing synced emails

6. Open a candidate or contact record and go to the Emails related list.
7. Use the pick-list to view all messages or a specific user’s synced emails.

Tips

• Use app-specific passwords when two-factor authentication is enabled.
• Choose the correct date range in Email Sync Settings to avoid missing older emails.
• Import filters where offered to streamline your inbox setup.
• Set Email Sharing Permissions to match your team’s needs.

Frequently asked questions

What email providers can I connect using IMAP?

Office 365, Yahoo Mail, Zoho Mail and custom IMAP accounts such as Gmail can all be linked using IMAP in Zoho Recruit.

Do I need an app-specific password?

Only if multi-factor authentication is enabled on the email account, in which case you generate one from that provider’s security settings.

Where do I see emails synced through IMAP?

Open a candidate or contact record, go to the Emails related list, and use the pick-list to view all messages or a specific user’s synced emails.

Need help?

Need help connecting an IMAP account to Zoho Recruit? Contact support@thoughtlogik.com or see our Zoho support services.