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What is Currencies?

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Zoho Billing lets you work with multiple currencies, so you can bill international customers while keeping clear records in your base currency.

What is the base currency

Your base currency is your organisation’s primary currency, set from the business location you chose during setup. To view it, go to Settings > Organization > Currencies.

How to add a new currency

Zoho Billing includes a default list of world currencies. If the one you need isn’t listed, add it manually.

  1. Go to Settings > Organization > Currencies.
  2. Click + New Currency.
  3. Select the currency code, adjust the symbol if needed, choose the number of decimal places, and set the display format.
  4. Click Save.

You can now assign this currency to customers when setting up their transactions.

How to edit a currency

Go to Settings > Organization > Currencies, hover over the currency and click Edit, adjust the symbol, decimals or format, and click Save.

Exchange rates

An exchange rate converts your base currency into another currency. Zoho Billing supports both automatic and manual exchange rate handling.

Automatic exchange rate feeds

Zoho Billing can fetch real-time rates from Open Exchange Rates, enabled by default. To re-enable if it’s been turned off, go to Settings > Organization > Currencies and click Enable Exchange Rate Feeds.

Adding a rate manually

If feeds are disabled, hover over a currency, click View Exchange Rates, then + Add Exchange Rate.

Enter the date and rate, then click Save. Added rates appear under View Exchange Rates, and you can delete one using the trash icon.

Importing exchange rates in bulk

  1. Go to Settings > Organization > Currencies.
  2. Click the gear icon, then Import Exchange Rates.
  3. Upload your file (CSV, TSV or XLS, up to 5MB).
  1. Map the file’s fields to the matching Zoho fields.
  1. Preview and click Import.

Download a sample file first to check your formatting matches.

Exporting exchange rates

  1. Go to Settings > Organization > Currencies.
  2. Click the gear icon, then Export Exchange Rates.
  3. Choose CSV, XLS or XLSX.

Optionally add a password to secure the file, then export.

Deleting a currency

You can delete any currency except your base currency. Go to Settings > Organization > Currencies, hover over the currency, click the trash icon, and confirm.

When currencies apply

To bill a customer in a foreign currency, open their profile, select their currency under Other Details, and their invoices and transactions will reflect it. Your accounting still runs in your base currency, using that day’s exchange rate to convert the transaction.

Frequently asked questions

What is my base currency in Zoho Billing?

The primary currency for your organisation, set from your business location during signup, for example USD if you’re based in the USA.

Can I delete my base currency?

No, you can delete any currency you’ve added except your base currency.

Where do exchange rates come from?

Zoho Billing can fetch real-time rates automatically from Open Exchange Rates, or you can add and import rates manually.

Need help?

Need help setting up multi-currency billing? Contact support@thoughtlogik.com or see our Zoho implementation services.

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