Agency Editions

Zoho Social’s Agency editions are built for social media agencies managing multiple clients and brands from a single portal, adding custom branding, team assignment and client-ready reporting on top of the standard features.

Custom branding

Agencies can reinforce their own identity within Zoho Social:

• Logo: upload your agency’s logo (200x40px, maximum 20KB; JPEG, JPG, PNG or GIF).
• Favicon: add a favicon (16x16px or 32x32px, maximum 20KB; PNG, GIF or ICO) for branded browser tabs.
• Custom domain: replace the default domain (yourcompanyname.social-public.com) with your own, such as subdomain.yourwebsite.com.

Setting up a custom domain

1. Enter the domain you want in the Customization tab and click Submit.
2. Zoho Social generates a security code (ZS Code).
3. In your domain’s DNS manager, point the CNAME record and the ZS Code to social.cs.zohohost.com.
4. Click Verify Domain.

Assigning team members to brands

1. Go to Settings > Brand Members & Roles > Portal Members.
2. Select a team member and click +Add to assign them to a brand.
3. To remove access, hover over the brand and click the X.

Only Brand Admins and Portal Admins can assign or remove members.

Custom-branded reports

Use the Reports tab to track audience engagement, post performance and activity. You can create and save custom-branded reports, share them directly within Zoho Social, export them as PDF or PNG, and schedule them by email with a chosen recipient, frequency and time.

1. From Reports, click Create Custom Report.
2. Save it with a title.
3. Choose it under Your Reports.
4. Share it directly, or use the email option with a custom message.

Together, these features turn Zoho Social into a fully branded workspace, letting agencies manage multiple clients professionally while reinforcing their own identity.