How to Install a Marketplace app?

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Zoho One’s Marketplace lets you add third-party apps and connect them with single sign-on, so your team can reach them from the same place as their Zoho apps. This guide covers how to install a Marketplace app and set up SAML-based single sign-on for it.

Before you start

  • An account with the app that supports single sign-on (SSO).
  • Permission to configure SSO within that app.
  • SAML already set up in your Zoho One account.

How to install a Marketplace app

  1. Sign in to Zoho One and click Directory in the left menu.
  2. Go to the Marketplace and click Browse Applications.
  3. Search for the app you want and click Install.
  4. Give the app a name and fill in any required details, such as a domain, subdomain or ID. Refer to the app’s own documentation if you’re unsure.
  5. If you want to test the SAML configuration first, uncheck Display app to users so it isn’t visible to your team yet.
  6. Click Add.

How to configure single sign-on

  1. After adding the app, click Single Sign On.
  2. Open Service Provider Details and check or edit them if needed.
  3. Open Identity Provider Details and download or note the details you’ll need for the app’s own SAML setup.
  4. Sign in to the app itself and enter or upload the Identity Provider details in its SAML (or SSO/Authentication) settings.
  5. Save your changes in both places.

Once SSO is confirmed working, tick Display app to users so your team can access it from Zoho One.

Frequently asked questions

What do I need before installing a Marketplace app?

An account with the app that supports single sign-on, permission to configure SSO in that app, and SAML set up in Zoho One.

Can I hide a newly added app while I test it?

Yes. Uncheck Display app to users when adding the app, so you can test the SAML configuration before rolling it out.

Need help?

Need help installing Marketplace apps or setting up SSO in Zoho One? Contact support@thoughtlogik.com or see our Zoho implementation services.

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