How to Add service admin?

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A service admin in Zoho One is a user given administrator rights for a single app, without giving them full organisation admin access. It’s useful when you want someone to manage one app, such as Zoho Desk or Zoho Books, without handing them control of your whole Zoho One account.

How to add a service admin

  1. Sign in to Zoho One and open the Admin Panel.
  2. Go to User Management > Admins > Service Admins.
  3. Find the app you want to assign an admin for and click Add.
  4. Search for the user and click Assign.

Tips

  • You can assign more than one service admin to an app if responsibility is shared.
  • Use service admins to delegate day to day management of an app without giving full Zoho One admin rights.

Frequently asked questions

What is a service admin in Zoho One?

A user given administrator rights for one specific app, rather than full access to the whole Zoho One account.

Can an app have more than one service admin?

Yes, you can assign more than one service admin to the same app if several people share responsibility for it.

Need help?

Need help setting up service admins in Zoho One? Contact support@thoughtlogik.com or see our Zoho implementation services.

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