Zoho One

Zoho One is a unified platform that gives an organisation access to the full range of Zoho applications, from CRM and finance to HR and support, alongside Zoho’s Marketplace of extensions. It suits businesses that want to run several departments on one connected system rather than managing separate tools and logins.

What Zoho One includes

Zoho One brings together Zoho’s business applications under a single subscription and a single sign-on, so users move between apps such as CRM, Desk, Books, People and Creator without separate accounts. The Marketplace extends this further with add-ons built by Zoho and its partners.

Who it suits

Zoho One works well for organisations that need multiple business functions, such as sales, support, finance and HR, to share the same user base, permissions and data rather than running disconnected point solutions.

Main capabilities

• Central administration of users, apps and permissions from the Zoho One Admin Panel
• Access to the full suite of Zoho apps plus Marketplace extensions
• Role-based access, including service admins for individual apps
• Account activity tracking for security and compliance

What this knowledge base covers

This section covers the Zoho One admin essentials: adding and managing users, importing users in bulk, creating mailboxes, reviewing account activity, adding Zoho and Marketplace apps, assigning service admins, and getting started with onboarding and the admin panel.

Frequently asked questions

What is included in Zoho One?

Zoho One bundles the full suite of Zoho applications, covering CRM, finance, HR, support and productivity, along with access to Zoho’s Marketplace for extensions.

Who manages Zoho One for an organisation?

A designated administrator manages users, apps and security settings from the Zoho One Admin Panel. Larger organisations can also assign service admins for individual apps.

Is Zoho One suitable for small businesses?

Yes. Zoho One suits organisations of any size that want to run multiple business functions on one connected platform instead of separate standalone tools.

Need help?

Need help planning or rolling out Zoho One for your business? Contact support@thoughtlogik.com or see our Zoho implementation services.