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About Workspace Basic Information

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Zoho Bookings workspace basic information covers the core details of a workspace, its name, email, status and description, and who in your team can view or change them.

Who can access this

  • Super Admins and Admins can view and edit all information.
  • Managers can view the information but cannot edit it.
  • Staff do not have access to this section.

How to access Workspace Basic Information

  1. Click the Manage Business icon at the top right corner of the page.
  2. Select Workspaces from the dropdown.
  3. Choose the workspace you want to manage.
  4. Click Basic Information to view or edit its details.

Editing the workspace name

  1. In Basic Information, click the edit icon next to Name of the Workspace.
  2. Enter your preferred name and click Save.

Adding a workspace email address

A custom workspace email can be used as the sender address for notifications. If none is set, the Super Admin or business email is used instead. This feature is available on the Premium plan or a Zoho One subscription for accounts created after 15 October 2020. An email address can only be used in one place at a time, business, workspace or staff, so remove it from its existing location first.

  1. Click Add Email.
  2. Enter the email address in the pop up and click Add.
  3. Check your inbox and enter the 6 digit verification code.
  1. Click Verify. If you don’t receive the code, click Resend Code.

Once verified, this email is used as the sender address for notifications, provided it is also configured from the Notifications tab.

Changing workspace status

Toggle the Status field to enable or disable the whole workspace. Disabling a workspace deactivates all its services. Reactivating the workspace does not automatically reactivate them, so you need to enable each service again manually.

Editing the workspace description

  1. Click the edit icon next to the Description field.
  2. Enter your updated description and click Save.

Tips

  • Double check the workspace email address before verifying it, since it is used for all notifications.
  • Use clear, descriptive names and descriptions so others understand each workspace’s purpose.
  • Remember to manually reactivate services after re-enabling a previously disabled workspace.

Frequently asked questions

Who can edit a workspace’s basic information?

Super Admins and Admins can view and edit it. Managers can only view it, and Staff have no access to this section.

What happens if I disable a workspace?

Disabling a workspace deactivates all its services. Re-enabling the workspace does not automatically reactivate them, so you need to turn each service back on manually.

Can any email address be used as the workspace email?

An email address can only be used in one place at a time, either the business, a workspace, or a staff account, so it must be removed from its current location before being added elsewhere.

Need help?

Need help configuring your Zoho Bookings workspace? Contact support@thoughtlogik.com or see our Zoho implementation services.

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