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Email delivery in Zoho Sign

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Zoho Sign email delivery settings control which email address your sign requests come from, so your documents look professional and are less likely to be caught by spam filters.

How to update email delivery settings

  1. Log in to your Zoho Sign account.
  2. Hover over Settings in the top menu and click Account Settings.
  1. In the left hand panel, click Sending Options.
  1. Scroll to Email delivery and use the Send for signatures from dropdown to choose your organisation’s email address, the sender’s own email address, or the Zoho Sign default address, which is used unless you choose another option.
  1. Click Save once you’ve made your selection.

Verify your domain

To help ensure your emails don’t end up in spam, it is recommended that you verify your domain ownership rather than relying on the default sender address.

Tips

  • Using your company’s own email domain can give recipients more confidence and reduce the chance of emails being filtered as spam.
  • If you use a custom domain, make sure it is properly verified in Zoho Sign for reliable delivery.
  • Check with your IT team if you are unsure about domain verification.

Frequently asked questions

What email addresses can send documents in Zoho Sign?

You can send from your organisation’s email address, the sender’s own email address, or Zoho Sign’s default address, which is used unless you choose another option.

Why should I verify my domain for email delivery?

Verifying domain ownership helps ensure sign requests are trusted by recipients’ email providers and are less likely to be marked as spam.

Need help?

Need help configuring email delivery in Zoho Sign? Contact support@thoughtlogik.com or see our Zoho implementation services.

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