Custom 404 page error

A custom 404 page is what visitors see when they follow a broken or outdated link on your Zoho Sites website. A branded, helpful version keeps them on your site instead of losing them at a dead end.

How to create a custom 404 page

1. Add a new page in your site and name it clearly, such as “404” or “Page Not Found”.
2. Hide the page from your main navigation, since it is only meant to appear when a link fails, not as a page people browse to directly.
3. Design the page to match your site’s branding: your logo, colours and fonts, so it still feels like part of your site.

What to include on the page

• A clear, friendly message explaining that the page cannot be found.
• Links back to your homepage, contact page or other key sections, so visitors can carry on browsing.
• A search option, if your site has one, so people can look for what they actually wanted.

Setting and testing the page

Once your page is built, set it as your site’s error page in your Zoho Sites site settings, then republish your site. Test it by visiting a page URL that does not exist on your site, to confirm your custom page appears rather than a generic error.