Setting Up an IMAP Email Account in Zoho Recruit: A Complete Guide

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Introduction

Effortlessly connect your IMAP email account with Zoho Recruit to sync candidate and contact communications in one place. Whether you’re using Office 365, Yahoo Mail or a custom IMAP setup, this guide explains exactly what to do—step by step. Expect smooth email tracking, improved collaboration, and better outreach.

Step‑by‑Step Instructions

1. Begin IMAP Email Setup in Zoho Recruit

Navigate to Setup > General > Email Settings > Configure.
Choose your email provider under Popular Email Services to start IMAP integration.

2. Office 365 / Outlook Integration

Select Office 365, then choose IMAP.
Enter your Name and Email Address.
Define the Email Sync Settings—the date range to sync.
Click Authenticate with Microsoft, grant permissions, and Save.

Your Office 365 IMAP account is now linked.

3. Yahoo Mail Integration with IMAP

Select Yahoo Mail, then choose IMAP.
Enter your details and click Continue.
Import any existing filters for convenience.
If using multi-factor authentication, generate an app‑specific password in Yahoo:
- Go to your Yahoo Account Info → Security → App Password.
- Create a password and paste it into Zoho Recruit.
Save to connect your Yahoo IMAP.

4. Custom IMAP Setup (for Gmail, Zoho Mail, etc.)

Choose Other Mail from the provider list.
Input your Incoming and Outgoing server details (server name, port, email, password).
Use the same credentials if required.
Select your Email Sharing Permissions:
- Admin / Public / Custom / Private—choose who can view synced emails.
Click Save to finish linking your custom IMAP account.

5. View Synced Emails

Open a candidate or contact record.
Go to the Emails related list.
Use the pick-list to select All or a specific user’s IMAP emails.

View all sent and received messages linked to that person.

Work Plan Highlights

- All communication with Steve and internal discussions were managed through service tickets.
- New requests or modifications were raised as tickets and automatically routed to the relevant teams.

Tips

Use app‑specific passwords when two‑factor authentication is enabled.
Select the correct date range in Email Sync Settings to avoid missing older emails.
Import filters to streamline your inbox setup.
Adjust Email Sharing Preferences based on your team’s needs.
Refer to Zoho Mail IMAP/SMTP Settings if using Zoho Mail or custom domains

Setting Up an IMAP Email Account in Zoho Recruit: A Complete Guide

Introduction

Step‑by‑Step Instructions

1. Begin IMAP Email Setup in Zoho Recruit

2. Office 365 / Outlook Integration

3. Yahoo Mail Integration with IMAP

4. Custom IMAP Setup (for Gmail, Zoho Mail, etc.)

5. View Synced Emails

Work Plan Highlights

Tips

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