Email delivery in Zoho Sign

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Introduction

When you’re sending documents for signature in Zoho Sign, it’s important to control which email address the documents are sent from. Whether you want to send documents from your own email address, your company domain, or stick with Zoho Sign’s default address, you’ve got options.

This guide will walk you through how to manage email delivery settings in Zoho Sign, so your sign requests look professional and avoid spam filters.

Step-by-Step Instructions

 

Follow these steps to choose which email address is used to send documents for signatures in Zoho Sign:

  1. Go to Account Settings
    • Log in to your Zoho Sign account.
    • Hover over Settings in the top menu and click Account settings.
  1. Select Sending Options
    • In the left-hand panel, click on Sending options.
  1. Update Email Delivery Preferences
    • Scroll to the Email delivery
    • Use the Send for signatures from dropdown menu to choose one of the following:
      1. Your organization’s email address
      2. The sender’s own email address
      3. The Zoho Sign default email address (used by default)
  1. Save Your Changes
    • Once you’ve made your selection, click Save.
  1. Verify Your Domain (Recommended)
    • To make sure your emails don’t end up in spam, it’s highly recommended you verify your domain ownership.
    • Learn how to verify your domain in Zoho Sign.

Tips

  •  Use your company’s email domain to give your recipients more confidence and avoid spam filters.
  • If you’re using a custom domain, make sure it’s properly verified in Zoho Sign to ensure reliable delivery.
  • Want to personalize your sender address even more? Set up email templates to match your branding.
  • Check with your IT team if you’re unsure about domain verification.

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