Closing your Account

5.Click Delete Portal again in the consent window to confirm.

Important Notes on Deleting a Portal

Once deleted, the following will occur:

• ❌ All Brands under your Portal will be deleted.
• ❌ All team members will lose access to the Portal.
• ❌ All scheduled posts, monitoring columns, drafts, custom reports, and other data will be permanently erased.
• ❌ Your Portal will be reset and cannot be recovered.

For Paid Plan Users

• Instead of deleting, you have the option to downgrade to the Free Plan if you wish to continue using Zoho Social with limited features.

Rejoining Zoho Social

• You can return to Zoho Social anytime by creating a new account with the same email address.

Caution: Deleting your Portal is permanent. Ensure you back up any important data before proceeding.