Contacts

Odoo Contacts is the app UK businesses use to store everyone they deal with in one place: customers, vendors and other partners, along with their addresses, phone numbers and sales or purchase history.

What this knowledge base covers

Articles here explain how to create and organise a contact, how the same contact can act as a customer, a vendor or both depending on how it is used, and how to merge duplicate contacts safely, either manually or using the deduplication tool.

Who it suits

Any business that needs a single, well-organised record of the customers, suppliers and partners it works with.

Frequently asked questions

What does the Contacts app store?

Individuals and companies a business deals with, along with addresses, phone numbers, emails and sales or purchase data.

Is there a separate database for customers and vendors?

No, customers and vendors are simply contacts that have been used in a sale or a purchase.

Can duplicate contacts be merged?

Yes, duplicates can be merged manually or found automatically with the Deduplicate tool, without losing information.

Need help?

Need help organising your contacts in Odoo? Contact support@thoughtlogik.com or see our Odoo implementation services.