Overview

This overview introduces Odoo Discuss, the app behind Odoo’s internal messaging, channels and video calls.

What Discuss provides

Discuss gives every user an Inbox for unread messages, Starred messages, and a History of updates on records they are involved in. From the dashboard, users can message colleagues directly, join channels, and start video meetings, all without leaving Odoo.

Topics covered in this knowledge base

An introduction to the Discuss app, using channels for team communication, ICE server configuration for calls, Chatter, and canned responses.

Frequently asked questions

Is Discuss a separate product from Odoo?

No, Discuss is one of the apps included in Odoo and works alongside apps like CRM, Helpdesk and Project.

Need help?

Need help getting your team started with Odoo Discuss? Contact support@thoughtlogik.com or see our Odoo implementation services.