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Sell Event Tickets

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Odoo Events lets you create custom tickets and ticket tiers, then sell them through standard sales orders, Point of Sale, or directly on your website.

Configuring ticket sales

  1. Go to Events > Configuration > Settings.
  2. In the Registration section, enable Tickets with Sale to sell via the Sales app, Tickets with PoS to sell through Point of Sale, and/or Online Ticketing to sell on your website.
  3. Click Save.

If none of these are enabled, visitors can only register for free with the default Register button. Once a paid ticket is sold, a Sales smart button appears on the event form showing all related sales orders.

Selling tickets via the Sales app

  1. Create the event registration product under Sales > Products > Products, with Product Type set to Service and Create on Order set to Event Registration.
  2. Open Sales, click New for a quotation, add the customer, then click Add a product in the Order Lines tab and select the event registration product.
  3. In the Select an Event pop-up, choose the Event and, if there are multiple tiers, the Ticket Type, then click Add.
  4. Confirm and close the sale as usual.

To change the ticket selection later, click the product name in the Order Lines tab, then the pencil icon.

Selling tickets through Point of Sale

Open the event registration product and tick the Point of Sale checkbox to make it available at the till, optionally setting a POS category. Open registers then show the event and its tickets for sale.

Selling tickets on the website

  1. On the event page, click Register.
  2. If multiple ticket tiers exist, select the tier and quantity in the Tickets pop-up, then click Register.
  3. Complete the Attendees form, which includes any questions configured in the event’s Questions tab (a question marked Ask once per order only appears once).
  4. Click Go to Payment to complete the purchase with any enabled payment method.

The resulting sales order is immediately available in the backend for tracking and reporting.

Tips

  • Offer multiple ticket tiers, such as Standard and VIP, to suit different attendees.
  • Enable Online Ticketing for a smoother website registration experience.
  • Use the Sales smart button to monitor ticket sales and reporting.

Frequently asked questions

What product settings are needed to sell an event ticket?

The event registration product’s Product Type must be set to Service and its Create on Order field to Event Registration.

Can I sell event tickets at a physical desk or till?

Yes, enable Tickets with PoS in Events settings, then tick the Point of Sale checkbox on the event registration product so it appears in the Point of Sale app.

What happens if none of the ticket settings are enabled?

Visitors can only register for free using the default Register button; no paid ticket options appear.

Need help?

Need help setting up event ticket sales in Odoo? Contact support@thoughtlogik.com or see our Odoo implementation services.

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