Amazon Connector features

The Odoo Sales Amazon Connector links an Amazon Seller account to Odoo, keeping order and stock data in sync without manual data entry.

What it synchronises

The connector brings confirmed orders from Amazon into Odoo, for both Fulfilled by Amazon (FBA) and Fulfilled by Merchant (FBM). This includes product name, description and quantity, shipping costs, gift wrapping charges, and order status changes such as shipped, unshipped or cancelled.

How FBA and FBM differ

• Shipping: for FBA, shipping is handled by Amazon; for FBM, a delivery order is created and processed in Odoo.
• Gift wrapping: handled by Amazon for FBA; for FBM, the cost is added to the order and the gift message is synced.
• Stock management: FBA stock is managed by Amazon and shown against a virtual location in Odoo; FBM stock is managed directly in Odoo Inventory.
• Delivery notification: sent by Amazon in both cases, based on the status synced from Odoo for FBM.

What it does not do

The connector is limited to sales order data. Monthly fee reports, refunds and disputes must still be handled directly in Amazon Seller Central.

Customer privacy

Since 19 February 2024, Amazon no longer passes the customer’s name for FBA orders in North American marketplaces, because Amazon now calculates and remits sales tax on behalf of sellers.

Supported marketplaces

The connector supports a wide range of Amazon marketplaces, and multiple seller accounts and marketplaces can be connected at once.