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Create Events

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Odoo Events lets you create and configure in-person or online events, covering ticket sales, the registration desk, booths, tracks and sponsors. Events can be built from scratch or from a template, and integrate with the Website, Sales and CRM apps.

The Events dashboard

Open the Events app to land on the dashboard, shown by default in Kanban view with List and Gantt views also available. Each card shows the event name, date, location, expected attendees, scheduled activities and the responsible person. The default stages are New, Booked, Announced, Ended and Cancelled (the last two folded by default), and cards can be dragged between stages.

Creating an event

  1. Click New in the Events app to open a blank event form.
  2. Enter the Event Name, Date and Display Timezone (all required), and optionally a Language for communications.
  3. Optionally select a Template to pre-fill the form, and add Tags such as Online or Conference.
  4. Set the Organizer and Responsible user, the Website the event is published on (leave blank for all websites), and its Visibility: Public, Via a Link, or Logged Users only.
  5. Enter the Venue (pulled from Contacts or typed manually) and optionally upload an Exhibition Map.
  6. Tick Limit Registrations to cap the number of attendees, and set a Badge Dimension and Badge Background if you want printed badges.

Tickets tab

Click Add a line to create a ticket. Select or create an Event Registration product; it must be of type Service with Create on Order set to Event Registration to be selectable. Enter a ticket Name (e.g. Basic or VIP), a Price, and Sales Start and Sales End dates, plus an optional Maximum quantity. The Registration column updates automatically as tickets sell, and a ticket line can be removed with the trash icon.

Communication tab

Every new event includes three default communications: a confirmation email after registration and two reminder emails. Add more by clicking Add a line and choosing a type: Mail, SMS, Social Post (Social Marketing app required) or WhatsApp (WhatsApp module required). Set the Interval and Unit (immediately, hours, days, weeks or months) and a Trigger: after each registration, before the event, or after the event.

Questions tab

Every event includes default questions for Name, Email and an optional Phone number. Click Add a line to add your own: enter the question, mark it Mandatory if required, and decide whether to Ask once per order or once per attendee. Choose a Question Type: Selection (with your own answer options), Text Input, Name, Email, Phone or Company. Responses appear on the event’s Attendees dashboard.

Notes tab

Use the Note field for internal information for staff, and Ticket Instructions for details that appear on attendees’ tickets.

Publishing and inviting

  1. Click Go to Website on the event form to open the event page, then toggle it from Unpublished to Published.
  2. To invite attendees, open the event and click Invite to compose an email with a registration link.

Tips

  • Use event templates to speed up the creation of recurring events.
  • Set up ticket tiers, such as Standard and VIP, to suit different audiences.
  • Use the Questions tab to gather information useful for follow-up and reporting.
  • Preview the event’s website page before publishing.

Frequently asked questions

What product type must a ticket use?

The event registration product must be of type Service with Create on Order set to Event Registration before it can be selected in the Tickets tab.

Who can see communications sent from the Communication tab?

Attendees, based on the trigger you choose: after each registration, before the event, or after the event, using Mail, SMS, Social Post or WhatsApp.

Is a new event visible to visitors as soon as it is created?

No, click Go to Website on the event form and toggle it from Unpublished to Published.

Need help?

Need help setting up events in Odoo? Contact support@thoughtlogik.com or see our Odoo implementation services.

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