Odoo18

This section of the knowledge base covers Odoo 18 Discuss, the app used for internal messaging, channels and video calls.

What this section covers

The articles here introduce the Discuss app and then go into specific features: using channels for team communication, configuring ICE servers with Twilio for more reliable calls, Chatter for logging updates and notes on records, and canned responses for reusing common replies.

Topics covered in this knowledge base

An introduction to Discuss, channels, ICE server configuration, Chatter and canned responses.

Frequently asked questions

Where should I start with Odoo Discuss?

Start with the introduction to the Discuss app, then look at channels if you need team-wide conversations.

Need help?

Need help configuring Odoo 18 Discuss? Contact support@thoughtlogik.com or see our Odoo implementation services.