How to Set Optional Products in Odoo Sales

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Odoo Sales optional products let you suggest related items alongside a core product on a quotation, so customers can add useful extras themselves and increase the order value.

What optional products do

Optional products are automatically suggested whenever their associated core product is added to a quote. They differ from accessory or alternative products shown on an eCommerce or Website page, since they appear specifically in the quotation process.

How to set optional products on a product

  1. Go to Sales > Products > Products and open a product.
  2. In the Sales tab, under Upsell & Cross-sell, use the Optional Products field to select related products, or click Search more… to add several at once.
  3. Click the delete icon next to a product to remove it.

How to add optional products to a quotation or template

  1. Open a quotation, or a quotation template under Sales > Configuration > Quotation Templates.
  2. Open the Optional Products tab and click Add a product.
  3. Select the product from the drop-down, or search for it. The default quantity is 1, and can be changed.
  4. Click the trash icon to remove a line if needed.

Products added on a template’s Optional Products tab appear automatically on every quotation created from that template, and can still be edited before sending.

How customers use optional products

Click Preview on a quotation to see it as the customer will. Optional products appear in the Options section, and customers add them with the shopping cart icon. Any product a customer adds is included in the quotation automatically, and the salesperson is notified immediately.

Frequently asked questions

Where can optional products appear to the customer?

In the Options section of the quotation preview, where the customer can add them with the Add to cart icon.

Is there a limit to how many optional products I can add to a template?

No, there is no limit to how many optional products can be added to a quotation template.

Am I notified if a customer adds an optional product?

Yes. The salesperson is notified straight away, and the added product appears in green in the Optional Products tab.

Need help?

Need help setting up cross-selling in Odoo Sales? Contact support@thoughtlogik.com or see our Odoo implementation services.

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