Mail groups

Odoo Website mail groups let visitors hold a public discussion by email: members receive every message sent to the group and can reply to the whole group.

Setting up a mail group

1. Install the Website Mail Group module.
2. Configure a custom email alias domain in General Settings > Discuss if you have not already.
3. Go to Website > Configuration > Mailing Lists and click New.
4. Enter a Group Name, Email Alias and Description.
5. Choose whether to moderate the group and set moderators, or leave it unmoderated and set responsible users.
6. In the Privacy tab, decide who can subscribe: everyone, members only, or a selected group of users.

Optional notifications and subscriber guidelines can also be set up for moderated groups.

Frequently asked questions

Do I need to install anything to use mail groups?

Yes, install the Website Mail Group module first.

Are mail groups the same as email marketing mailing lists?

No, mail groups are public email discussion groups for website visitors, separate from the mailing lists used in the Email Marketing app.

Need help?

Need help setting up mail groups on your Odoo website? Contact support@thoughtlogik.com or see our Odoo implementation services.